Terms of Sales

Preamble


These General Terms of Sale are concluded between Kids don't Care, a SAS with a capital of 2000€, registered in the Paris Trade and Companies Register under number 917 684 664, having its head office at 17 rue de l'Annonciation, 75016 Paris, and on the other hand any non-commercial natural person who has made a purchase for all the items offered on the site http://www.kidsdontcare.fr, hereinafter referred to as "the Customer".
Any purchase on the site www.kidsdontcare.fr (hereinafter the "Site") automatically entails the full acceptance of all of these conditions, which the Customer acknowledges having read before ordering.

For the purposes of these T&Cs, the Customer and Kids don't Care are collectively referred to as “the Parties”.

 

Article 1: Object

The General Terms of Sale are intended, firstly, to inform the Customer of the terms and conditions of ordering, sale and delivery of the products offered for sale on the Site. Then, they define the rights and obligations of the parties in the context of the online sale of products offered by the company Kids don't Care to the Customer, from order to delivery, including payment and use of services provided by Kids don't Care.
In this sense, the Customer is deemed to accept without reserve all the provisions provided for in these general conditions of sale. Kids don't Care undertakes for its part to respect its role as a reseller under these conditions.
Before confirming an order, the Customer is systematically invited to read and accept the General Conditions of Sale. Accordingly, placing an order for a product on the Site implies the Customer’s full and unreserved consent to these General Terms and Conditions of Sale, which represent and warrant having read and understood them. To this end, Kids don’t Care invites the Customer to carefully read the contractual provisions of the General Conditions of Sale. The Customer can read it before confirming his order.

  

ARTICLE 2: Product

2.1 CHARACTERISTICS OF THE PRODUCTS

The information, characteristics, photographs and graphics presented on the site or in the emails sent by Kids don’t Care are presented with the greatest precision and accuracy possible. The Site allows the Customer, by clicking on each of the products, to have a detailed description for all the products offered for sale by Kids don’t Care. Each Product Sheet is written from the information provided by the manufacturer or supplier of the Product, and presents, in French and English, the essential characteristics of the Product selected in accordance with Article L.111-1 of the Consumer Code. This information is intended, without being exhaustive, to inform the Customer as fully as possible about the essential characteristics of the Products. The Customer is informed, subject to his rights, of the possibility of a difference in presentation at Delivery resulting from a change in packaging (photography and illustrations) by the manufacturer or supplier, this difference does not in any way affect the content and characteristics of the Product

2.2 AVAILABILITY OF PRODUCTS

Kids don’t Care undertakes to honour orders received only within the limits of the available stocks of the products and/or within the limits of the stocks available from its suppliers. In the absence of availability of the Products, Kids don’t Care undertakes to inform the Customer as soon as possible. Kids don’t Care reserves the right to modify the assortment of products according to the constraints imposed by its suppliers. Availability may vary in the same day depending on the level of sales. Kids don’t Care performs a very frequent availability update. In case of unavailability of the products, Kids don’t Care will inform the Customer by email. The unavailability of a product is mentioned on the page of the product concerned and in the basket summary. The shipping times indicated in the description sheets are indicative times when the product(s) are not available (s) in stocks Kids don’t Care. They may therefore undergo variations for which the Customer will be informed by Kids don’t Care in its order tracking in case of slight delay or by email in the event of a prolonged delay.

If Kids don't Care cannot obtain an ordered product from its suppliers, the company will notify the customer of the expected delay by e-mail. The latter may then request reimbursement of the sums paid within 14 (fourteen) days at the latest of their payment, either the exchange of the unavailable product for another product, or the cancellation of the order. No cancellation penalty will be applied for such order cancellation. No compensation for cancellation (apart from the full reimbursement of the Order) may also be requested, such unavailability resulting from the delay in updating these unavailabilities.
However, if only part of the products ordered by the Customer is unavailable, the Customer will not be refunded the delivery costs paid for the products available and delivered. This option of Kids don’t Care does not prevent the Customer from exercising his right of withdrawal according to the terms described in Article 7 of the General Conditions of Sale.
The Customer may also request to be informed of the return to stock of unavailable products. To do this, the Customer must register his email for this purpose. Kids don’t Care then sends him an email, within approximately 48 hours (working days), and indicates a date of availability of the product. Once the product is available again, Kids don’t Care sends a new email to the Customer to inform him.

Kids don’t Care can not be held responsible for the non-performance of the contract concluded in case of out of stock or unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and/ or communications, flood, fire.
Kids don’t Care reserves the right to modify the catalogue of products offered for sale on its Site without prejudice to orders placed by the Customer previously.

2.3 PRODUCT CONFORMITY

The products sold on the Site comply with the French legislation in force at the time they are offered for sale.

 

ARTICLE 3: Price

All the selling prices of the products presented on the Site are indicated in euros all taxes included (TTC).
Kids don’t Care reserves the right to change its prices without notice and the prices applied to the Customer correspond to those displayed on the Site at the time of ordering. The goods remain the full property of Kids don’t Care until receipt of the total amount due paid by the Customer.

Prices are applicable for distance selling.

The prices take into account the French VAT applicable on the day of the order and any change in the legal rate of VAT will automatically be reflected in the price of the products presented on the site, on the date stipulated by the implementing decree. However, prices cannot be changed once the Customer’s order is placed. Similarly, if one or more taxes or contributions, particularly environmental, were to be created or modified, up or down, this change may be reflected in the sale price of items on the kidsdontcare.fr website.


In the event of an order delivered to a country other than metropolitan France, the customer is the importer of the products he buys.

Orders to countries outside the European Union are not subject to French VAT. The prices indicated on the site for these orders are exclusive of tax and therefore do not take VAT into account. However, these orders are subject to any taxes and customs fees in the country of destination.
The customer is solely responsible for the declarations and payments of any customs duty or other tax that may be payable in his country. We recommend contacting the Customs Service for more information.

The prices do not take into account the delivery costs, any promotional offers and personal reductions, indicated before the final validation of the order.

The order form indicates the amount of the delivery costs before any order is placed.

 

ARTICLE 4: Order

Any Order constitutes acceptance of these General Terms and Conditions of Sale, and of the Legal Notices, without prejudice to specific contractual conditions concluded between the Parties.


To place an order on the Site, choose your items and add them to the basket. Validate the contents of your basket.

- If you already have a customer account on the Site, please login.
- If you do not have a customer account on the Site, please create one.
- Choose a delivery method based on your order.
- Check the "payment" box to complete your online order.
- Choose your method of payment and check the box "acceptance of the General Conditions of Sale".

Check the details and total amount of your order. Correct any errors beforehand before any acceptance.

Validate your payment.

Once this step has been validated, the Buyer will no longer be able to cancel his Order.

You will receive an e-mail confirming your order to the e-mail address you provided when creating your customer account.


A second e-mail will be sent to the Customer when the Order is dispatched.

The transfer of ownership of the product will only take place upon full payment of your order.

In addition, Kids don't Care reserves the right to suspend or cancel any order and/or delivery, regardless of its nature and level of execution, in the event of non-payment or partial payment of any amount due by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.

 

ARTICLE 5: Payment

Once the Customer validates his order, he accepts all of the General Conditions of Sale (GTC).

5.1 MEANS OF PAYMENT

The website www.kidsdontcare.fr accepts the following payments:
- Bank card (CB, Visa or Mastercard) via the Shopify Payments secure payment platform
- Apple Pay
- PayPal

In order to ensure the security of payment by bank card, the Customer must send Kids don't Care the visual cryptogram (CVV) appearing on the back of the bank card used by the Buyer.

All Orders are payable in euros, including all taxes and mandatory contributions. Any bank charges remain the responsibility of the Buyer (including in the case of a refund).

The Kids don't Care Company informs the Customer that it has no access to any confidential information relating to the means of payment used by the latter, even if the Customer chooses to save his payment data on the payment module of the Website.


The Customer guarantees to the company Kids don't Care that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The debit of purchases on the customer’s account is made at the time of processing the order.

5.2 SECURE PAYMENT

Kids don't Care implements all necessary means to ensure the security and confidentiality of data transmitted online.

To this end, Kids don't Care entrusts the security of its transactions to the service provider SHOPIFY PAYMENTS, which uses a secure method of payment: 3D Secure.


3D Secure is an additional layer of security for online credit card transactions. It adds a step of authenticating the person attempting to make an online payment by redirecting the user to the card issuer's domain and then returning to the online store's domain to complete the payment.


The system is activated at the time of the first purchase on the site. The operation is therefore carried out in 2 steps, as soon as the words "Verified by Visa", "Visa Secure" and "MasterCard Secure Code" are displayed:
- The user enters his card number, his visual cryptogram and his validity date.
- After this step, a new window opens, which refers to the site of the Customer's banking institution. The latter will then set up a procedure of its own to confirm the Customer's identity, most of the time it involves sending a single-use code by SMS. Some banking establishments proceed for their part with a question relating to personal information.

The transaction is immediately debited from the Customer's bank card after verification of the data by SHOPIFY PAYMENTS, and subject to receipt of the debit authorization from the Customer's bank.

The customer can find the T&Cs of SHOPIFY PAYMENTS here: www.shopify.com/legal/terms-payments-us

In addition, the website www.kidsdontcare.fr has an online payment security system allowing the consumer to encrypt the transmission of his bank details via the electronic payment server of the secure payment platform. At no time will the Customer's bank details pass through the Kids don't Care computer system.

5.3 PAYMENTS VERIFICATION

As part of an order verification procedure intended to ensure that no one uses the bank details of another person without their knowledge, Kids don't Care reserves the right to request certain useful documents from the validation of an order and in particular a proof of residence in your name, or in the name of the person indicated for the delivery address, a photocopy of the identity card and/or if necessary of the bank card (front only) of the customer for any payment by credit card and/or any information relating to the identity of the Customer.
The order will only be validated after receipt and verification by our departments of the documents sent. If these documents are not received within 15 days of placing the order, the latter shall be deemed automatically cancelled.

The company Kids Don't Care reserves the right to suspend any order management and any delivery in case of refusal of authorization of payment by credit card from the officially accredited organizations or in case of non-payment. Kids Don't Care reserves the right to refuse to make a delivery or to honor an order from a Customer who has not paid in full or only partially a previous order or with which a payment dispute is pending administrative.

The Customer has the right to access, rectify and delete personal data processed by Kids don't Care.

As part of the fight against Internet fraud, information relating to the customer's Order may be transmitted to any third party, authorized by law or designated by Kids don't Care for the sole purpose of verifying the customer's identity, the validity of the Order, the method of payment used and the intended delivery.

5.4 INVOICE

The purchase order that the Customer establishes online or the order confirmation sent by e-mail to the Customer by Kids don't Care does not act as an invoice. The Customer has the original invoice in his online account.  Kids don't Care keeps an electronic copy of each invoice. In the case of delivery to an address different from the billing address, the invoice is, in any case, only available in the online order tracking of the Customer's account.

5.5 TRANSFER OF OWNERSHIP

Kids don't Care remains the owner of the Products delivered until full payment by the Customer. The above provisions do not prevent, upon delivery of the Products, the transfer to the Customer of the risks of loss or deterioration of the Products subject to retention of title as well as the damage they may cause.

 

ARTICLE 6: Delivery

6.1 DELIVERY AREAS

Kids don't Care website delivers to the following countries:

France and DOM TOM : metropolitan France, Corsica, Guadeloupe, Guyana, Martinique, Monaco, New Caledonia, French Polynesia, Saint Barthélemy, Saint Martin

Europe : Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Canary Islands, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal , Czech Republic, Romania, Slovakia, Slovenia, Sweden.

Worldwide : Argentina, Australia, Andorra, Bahrain, Brazil, Canada, China, South Korea, Israel, Japan, Lebanon, New Zealand, Reunion, United Kingdom, Singapore, Switzerland, Taiwan, Turkey and USA

All shipments are with an invoice stating the value of the goods.

Orders to countries outside the European Union are not subject to French VAT. However, they are subject to any taxes and customs fees in the country of destination. These costs and the related formalities are the responsibility of the end customer/recipient. They are to be paid directly to the carrier upon delivery.

All orders shipped to non-EU countries are tax free and tax will automatically be excluded at checkout.


The customer is also responsible for checking the possibilities of importing the products ordered with regard to the law of the country of delivery. We recommend contacting the Customs Service for more information.

6.2 DELIVERY SERVICES

The products are delivered to the address indicated by the Customer on the order form.
The Customer must verify the completeness and conformity of the information he provides when ordering on the site. The latter cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the Customer.

Kids don't Care cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers (including in particular in the event of a total or partial strike, in particular of postal services and means of transport and/or communications).

6.3 DELIVERY TIME

Our shipping times are as follows:

- For any order placed Monday to Friday before 1 p.m., the order will be processed and shipped the next day.

- For any order placed from Monday to Thursday after 1 p.m., the order will be processed and shipped two days later.

- For any order placed from Friday after 1 p.m. to Sunday evening, the order will be processed and shipped the following Monday.

- For any order placed on public holidays, the order will be processed and shipped the next working day.

Kids don't Care does its best to process and ship all orders as quickly as possible, however the processing and preparation time for an order can be extended depending on the item and last between 1 and 2 working days.
Kids don't Care informs its Customers that these shipping times do not include Saturdays, Sundays and public holidays.

- In the case of an order that only includes available products, the delivery time is equal to the time indicated when taking the order in the delivery method section.
- In the case of an order that includes one or more unavailable products as well as one or more available products, Kids don't Care will ship the order upon receipt of all the products that make up the order. If the Customer wishes to receive the immediately available products as quickly as possible, he is advised to isolate these items in a separate specific order.
- In the case of an order that includes one or more products that are unavailable and therefore on order, the delivery time is equal to the time indicated in the product availability section. If it turns out that the shipping deadline cannot be met, a new deadline will then be communicated to the Customer, based on the data known by Kids don't Care. In this case, a proposal for order cancellation, credit note or refund will also be made to the Customer.


An e-mail is automatically sent to the Customer when the products are dispatched provided that the e-mail address indicated in the registration form does not contain an error.

6.4 PACKING

Kids don't Care takes the greatest care in packaging the products in order to comply with current transport standards, and to ensure optimal protection of the products during their delivery. The Customer is required to comply with these same standards when returning a product. If we find that the product is returned damaged due to insufficient quality packaging, Kids don't Care may decide to partially refund the product or refuse to refund it in case of impossibility of resale as is.

6.5 MEANS OF DELIVERY

The Customer has the choice between several carriers, the costs and deadlines of which vary:

Delivery in Metropolitan France

Delivery method

Indicative delivery time
(after shipment)

Price for any purchase in metropolitan France

Colissimo

2 working days

8,80€

Mondial Relay

3 to 5 working days

5€


Shipping is FREE for orders over €80.00

Delivery outside Metropolitan France

Delivery outside Metropolitan France is made by HKDC /UPS, depending on the destination.
Any delivery in the DOM - TOM and abroad is systematically treated as "international delivery" according to the postal rates in force on the day of placing the order.


Delivery is FREE in the DOM TOM, in Europe and in the rest of the World for orders over €150.00.

Orders to countries outside the European Union are not subject to French VAT. However, they are subject to any taxes and customs fees in the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. It is therefore the Customer's responsibility to inquire about their amount with their local customs office.
Shipping costs are the responsibility of the Customer and vary depending on the destination.
The costs incurred depend on the country of destination, the weight and the total volume of the selected items. Costs and deadlines are indicated to the Customer before the final validation of his order.
The customer is also responsible for checking the possibilities of importing the products ordered with regard to the law of the country of delivery.
Delivery times are the sole responsibility of the carriers and under no circumstances can Kids don't Care be held liable in the event of non-compliance with delivery times.

6.6 CHECKING PACKAGES UPON RECEIPT

Kids don't Care informs that it is the Customer's responsibility to check the condition of their packages upon receipt in the presence of the delivery person and to immediately notify the carrier and the Kids don't Care customer service by e-mail of any anomaly and /or deterioration observed (shock, damaged package, delivery date not in accordance with the normal delivery service deadlines, theft).

In the event that such mentions have not been made on the delivery slip presented to the Customer by the carrier, the package is considered accepted and no complaint relating to the condition of the package(s) and its contents may be accepted. a posteriori by Kids don't Care.

6.7 CARRIER RELATED DELIVERY DELAYS

In the event of a delay in delivery compared to the deadlines announced by the carriers, the Customer must first contact the carrier to see if the package is not pending. If necessary, the Customer can contact the Kids don't Care Customer Service by e-mail to open a litigation or investigation file to search for the package. Sometimes packages are misplaced by carriers. The deadlines imposed by the carriers imply that the Customer declares the loss within 10 days of receipt of the shipping notice from Kids don't Care. Under these conditions, Kids don't Care is responsible for making the necessary complaints to the carrier concerned. Once the complaint and the opening of an investigation have been made, it may take 3 to 4 weeks to have a return from the carrier. If the package is found, it will be forwarded immediately to the Customer's home. If the package is not found, the Customer may then request the return of the same product (within the availability period), at the expense of Kids don't Care, or the reimbursement of the amount paid. If the product(s) ordered were no longer available at that time, Kids don't Care will reimburse the amount of the products concerned by the loss to the carrier.

 

ARTICLE 7: Right of withdrawal, Return & Exchange

7.1 LEGAL WITHDRAWAL PERIOD

In accordance with the provisions of articles L.221-16 and following of the Consumer Code, for any purchase on the website www.kidsdontcare.fr, the Customer has a period of fourteen (14) calendar days from the date of receipt of his order to exercise his right of withdrawal. Returns of Items beyond this time will not be accepted.

If the Articles may be subject to the legal right of withdrawal, the Customer exercising his right of withdrawal under the conditions provided for in this article in terms of time and methods for returning the Articles, may obtain a refund for the returned Articles.
Kids don't Care will reimburse in the event of use of the right of withdrawal by the same means of payment as that used by the Customer for the initial transaction, unless the Customer expressly agrees to a different means and that this reimbursement does not does not incur any costs for the Customer.
The refund will be made as soon as possible and at the latest within 14 days following the effective exercise of the right of withdrawal by the Customer. However, this period may be extended until Kids don't Care receives the products returned by the Customer to the address indicated on the return slip, or until the Customer has provided Kids don't Care proof of shipment of the products, the date used being that of the first of these events. When the fourteen (14) day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the first following working day.

Note: A 100% refund of your return can only be issued if the items arrive in their original packaging and unused.


In accordance with article L121-20 of the French Consumer Code, the cost of returning the product(s) will remain the responsibility of the Buyer except in the event of lack of conformity of the products delivered with respect to the Order (in this case these return costs will be borne by Kids don't Care).

7.2 ITEMS EXCLUDED FROM THE LEGAL WITHDRAWAL PERIOD

In accordance with article L.221-28 of the Consumer Code, the Customer does not benefit, for the Order of Articles which, by their nature, cannot be reshipped or are likely to deteriorate or expire quickly, of a right of withdrawal to return his Order. This particularly applies to goods whose original packaging has been unsealed, including any Cosmetic Item which has been opened or damaged, by the Customer after Delivery, as they cannot be returned for reasons of hygiene or health protection.
Any goods returned to Kids don't Care in contradiction with article L.121-28 of the Consumer Code will be returned to the Customer at the expense of Kids don't Care without the Customer being able to demand any compensation whatsoever.

7.3 TERMS OF EXERCISE OF THE RIGHT OF WITHDRAWAL

To exercise the right of withdrawal, the Customer must notify Kids don't Care, 17 rue de l'Annonciation, 75016 Paris or contact@kidsdontcare.fr, of his decision to withdraw before the expiry of the period by means of a unambiguous statement (for example, letter sent by post or e-mail).

The Customer can use the model of withdrawal form listed below by also specifying its order number.
(Please complete and return this form only if you wish to withdraw from the contract).

 

To the attention of :

Kids don't Care - Customer Service - 17 rue de l'Annonciation, 75016 Paris France / contact@kidsdontcare.fr
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of the consumer(s) (only in case of notification of this form on paper):
Date :

(*) Strike out the useless mention.


Kids don't Care suggests to the Customer to return its products by registered post or with additional insurance, guaranteeing, if necessary, compensation of the products up to their actual market value in case of spoliation or loss of this goods. In all cases, the return is made at the Customer's risk. It will be up to the customer to keep any proof of return. Without a tracking number, Kids don't Care will not accept any claims. Return costs are the responsibility of the customer, who is free to choose the shipping method.

Package return address:

Kids don't Care Return
17 rue de l'Annonciation
75016 Paris
FRANCE

When the order was accompanied by a gift offered to the Customer under conditions – for example, a gift offered only if a minimum order amount was reached – and the Customer no longer meets the conditions necessary to obtain the gift because of the exercise of the right of withdrawal by the Customer, the gift must be returned to Kids don't Care with the returned products and Kids don't Care may defer reimbursement until receipt of the gift or until the Customer has provided proof of shipment of the gift, the date chosen being that of the first of these events.

The Customer must return the goods to KIDS DON'T CARE, 17 rue de l'Annonciation, 75016 Paris, France no later than fourteen days after the Customer has communicated his decision to withdraw. This deadline is deemed to have been respected if the Customer returns the goods before the expiry of the fourteen-day period. If the deadlines are not met, Kids don't Care will not be able to reimburse the Customer.


Only Items returned in their original packaging in perfect condition for resale (plastic pouches, packaging, bows, etc.) will be accepted. Consequently, returns of washed and/or worn textiles, as well as damaged boxes will be refused.

Withdrawal can never be exercised if the Items delivered are Items which have been, even in part, washed, soiled, damaged or used. Similarly, these Articles returned incomplete, damaged or soiled by the Customer will not be taken back or exchanged.

The Items must also be accompanied by the order number, shown either on the return form, sent with the Items delivered signed by the Customer, or on any other document.

The Customer's liability is only engaged with regard to the depreciation of the Article resulting from manipulations other than those necessary to establish the nature, characteristics and, where applicable, the proper functioning of the Articles.

 

ARTICLE 8: Guarantee and right to return the product (defect)

The Customer benefits from the legal guarantee of conformity and therefore from an application of article L211-4 of the Consumer Code which provides that:
- “The seller is obliged to deliver goods in accordance with the contract and is liable for any defects in conformity existing at the time of delivery. »
- “He is also liable for defects in conformity resulting from packaging, assembly instructions or installation when this has been charged to him by the contract or has been carried out under his responsibility. »

The guarantee is applicable to our defective products (product unsuitable for the use you can expect, absence of the characteristics presented online, partial or total malfunction of the product) and this, even in the absence of contractual guarantee.

In the event of a lack of conformity, Kids don't Care undertakes to:
- Replace the product;
- Repair the product within 30 days and free of charge.

In the event of failure in the performance of the obligation or in the event of a major defect, Kids don't Care undertakes to reimburse the Customer for the full price paid or part of the price if he wishes to keep the product.

The presumption of lack of conformity no longer applies if it appears after 6 months following the sale and before 2 years. The Customer must provide proof of the defect of the product.

 

ARTICLE 9: Guarantee and consumer claims

9.1 GUARANTEE

In accordance with article 4 of decree n°78-464 of March 24, 1978, the provisions hereof cannot deprive the Customer of the legal guarantee which obliges the professional seller to guarantee it against all the consequences of the hidden defects of the thing sold.
The Customer is expressly informed that Kids don't Care is not the manufacturer of the products presented on the kidsdontcare.fr website, within the meaning of law no. 98-389 of May 19, 1998 on liability for defective products.

Consequently, in the event of damage caused to a person or property by a defective product, only the responsibility of the manufacturer of the latter may be sought by the Customer, on the basis of the information appearing on the packaging of the said product.

In addition, the company recalls that the products, services and information offered by Kids don't Care do not in any way replace  the vigilance of adults at all times.

Kids don’t Care cannot be held liable for non-compliance with the legislation of the country where the products are delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products that you plan to order.

9.2 COMPLAINT

Any consumer complaint should be sent by post to the address given opposite:

Kids don't Care, 17 rue de l'Annonciation, 75016 Paris or by mail at contact@kidsdontcare.fr.

If applicable, the refund will be made within 14 days upon receipt of the Item by Kids don’t Care depending on the payment method chosen during the Order, either on the credit card used for payment or by bank transfer. These provisions are not exclusive of the aforementioned right of withdrawal.

In addition, in accordance with Article L.616-2 of the Consumer Code, Kids don't Care informs the Customer of the existence of the platform put online by the European Commission, which aims to collect any claims resulting from an online purchase of European consumers and then transmit the cases received to the mediators competent national.

The link is: http://ec.europa.eu/consumers/odr/

 

ARTICLE 10: Intellectual property

All content (texts, comments, illustrations, images, videos, graphics, sound, etc. including the underlying technologies used) displayed on the Site is reserved under copyright, intellectual property and worldwide. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is allowed, subject to different or more restrictive provisions of the Intellectual Property Code.
Any other use is constitutive of counterfeiting and sanctioned under the Intellectual Property unless previously authorized by Kids don’t Care. Any total or partial reproduction of the catalogue of the company Kids don’t Care is strictly prohibited. Anyone with a website who wishes to place a simple link directly to the Kids don’t Care website on their website must obtain prior written consent from Kids don’t Care. An authorization given by Kids don’t Care will in no way constitute an implicit affiliation agreement and will not be given in any way definitively.
Upon request from Kids don’t Care, this link must be removed.

ARTICLE 11: Liability

The Customer, prior to his Order, declares to have full legal capacity, allowing him to  commit under these GTCS. Kids don't Care can under no circumstances be required to verify the legal capacity of its visitors and Buyers.
Consequently, if a person without legal capacity ordered items on the Site, his legal guardians (parents, guardians, in particular) would assume full responsibility for this Order and would have to honor the price.

The products offered comply with the French legislation in force and the standards applicable in France. Kids don't Care cannot be held liable for non-compliance with the legislation of the country where the product is delivered. It is the Customer’s responsibility to verify with the local authorities the possibilities of importation or use of the products you plan to order.

Kids don't Care cannot be held liable to third parties for indirect damages, special damages or incidents arising from the Customer's negligence, failure or clumsiness, or resulting from a misuse by the Customer of one of the products offered for sale on the website www.kidsdontcare.fr.


Regarding access to the Site, consultation of the latter, the process of ordering, payment, delivery and service, the company Kids don't Care has only an obligation of means. Kids don't Care cannot be held liable for any inconvenience or damage to the Internet, including any connection disruption or computer virus intrusion. Hyperlinks may link to sites other than www.kidsdontcare.fr. Kids don’t Care accepts no responsibility in the event that the content of these sites contravenes the legal and regulatory provisions in force.

In accordance with article 1147 of the Civil Code, Kids don’t Care engages its full contractual liability of right towards the Customer in case of non-performance or improper performance of the contract concluded.

However, the contractual liability of Kids don’t Care is exempt, for any fact qualified as force majeure within the meaning of the jurisprudence of the Court of Cassation.
In addition to those usually accepted by the jurisprudence of French courts and tribunals, force majeure or fortuitous cases are expressly considered:

- Total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason, governmental or legal restrictions, computer failures, earthquakes, fires, storms, floods, lightning;

- The shutdown of telecommunications networks or difficulties specific to telecommunications networks external to Customers.

Finally, the responsibility of Kids don't Care is limited to the amount of the Customer's order.

 

ARTICLE 12: Personal data

Certain information relating to the customer will be transmitted to Kids don't Care (namely name, address, zip code and telephone number) in order to allow the processing and delivery of the products ordered.

The commercial offers of the site will be sent to the customer by email if no opposition has been issued. The customer may at any time oppose commercial offers free of charge by logging into his personal space.

The site provides the customer with the collection and processing of personal information in accordance with the privacy law no. 78-17 of 6 January 1978 on information technology, files and liberties.

Pursuant to Articles 39 and 40 of the Law dated 6 January 1978, the customer has a right of access, rectification, deletion and opposition of his personal data. The customer exercises this right via:
- personal space
- a contact form
- by e-mail to contact@kidsdontcare.fr
- by post at 17 rue de l'Annonciation, 75016 Paris

 

ARTICLE 13: Competent jurisdiction and applicable law

In the event of a dispute between the Consumer Customer and Kids don't Care, the applicable law is French law.
The French courts have sole jurisdiction to settle the dispute.

 

ARTICLE 14: Modification of the T&Cs/GTCs

Kids don't Care reserves the right to modify and update the T&Cs without notice.
To be informed of any changes, Kids don’t Care advises the Customer to review the Terms of Use of the Site regularly. The Customer's order will be subject to the T&Cs in force at the time of the order.